Facebook recommendations
Range Trust reads your Facebook Page's recommendations through the Graph API with a Page access token you control.
What you need
- Your Page ID: the numeric ID from your Page's About section (or
facebook.com/your-page/about_profile_transparency). - A long-lived Page access token with the
pages_read_user_contentpermission. The usual route: create an app at developers.facebook.com, grant yourself a user token withpages_read_user_contentin the Graph API Explorer, exchange it for a long-lived token, then fetch the Page token from/me/accounts. Facebook's access token guide walks through it.
Enter both on Sources → Add a source → Facebook.
Stars from recommendations
Facebook replaced star ratings with recommendations in 2018. Range Trust maps:
| Recommendation | Stored rating |
|---|---|
| Positive | 5 stars |
| Negative | 1 star |
The aggregate shown in widget headers uses the Page's own overall_star_rating and rating_count, so it matches what Facebook displays.
Note that Facebook only exposes recommendations whose audience is public.
Token expiry
Long-lived Page tokens last around 60 days (indefinitely for some app setups). When one expires the source row shows the Graph API error; generate a fresh token and update the source. Already-synced reviews are unaffected.